Privacy Policy

Introduction

Welcome to https://mercedes-precision-alignment.collision-talk.com (hereinafter referred to as “Mercedes Precision Alignment,” “we,” or “our”). We are committed to maintaining a transparent and secure online environment for our users, ensuring that your privacy is protected at all times. This Privacy Policy outlines how we collect, utilize, and safeguard the personal data of our website visitors and users in accordance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA)
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s Connecticut Data Privacy Act (CTDPA)
Virginia’s Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://mercedes-precision-alignment.collision-talk.com
Any mobile applications or services we offer
Interactive features and services on our platform
All other platforms and services indirectly linked to our website, though they have their own privacy policies that govern user data.

Processing Activities

This policy details the practices when users:

Utilize our applications, software, or services as authorized users.
Visit and interact with our websites, including browsing content and filling out forms.
Communicate with us via email, phone, text messages (SMS), or other channels, such as newsletters or promotional campaigns.

Personal Data Collection

We collect various types of personal data, including but not limited to:

Account Information: Details required to create and manage user accounts, such as names, usernames, and passwords.
Payment Information: Data related to transactions, including payment method details, billing addresses, and transaction histories.
Financial Information: Financial records or data associated with services provided or purchased.
Purchase Information: Details of products or services bought from us, including quantities, dates, and prices.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
Location Data: Information about your geographical location when you use our services on a mobile device.
Feedback: Comments, reviews, or responses provided to us, which may include personal details.
Social Media Information: Data from social media platforms when users choose to log in or share content through such channels.
Product Information: Details about products viewed, added to carts, or purchased on our website.

We collect this data through direct user input, interactions with our services, and the use of automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who have obtained consent from individuals to share their information with us, in line with their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes:

Strictly Necessary Cookies: These ensure basic functions like navigation and access to secure areas of the site.
Preference Cookies: Used to remember user preferences and settings, such as language and display options.
Analytics Cookies: These track website usage and provide insights into how users interact with our content, helping us improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which non-essential cookies are set on their device.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes it was collected for, in compliance with applicable laws. Once the purpose has been fulfilled or when the retention period expires, we securely delete or anonymize the data to prevent re-identification.

Security Measures

To protect your personal data, we implement robust security measures:

Employing encryption protocols for secure data transmission and storage.
Utilizing secure third-party processing partners who adhere to strict privacy standards.
Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. Our services are not directed at children, and we have taken steps to prevent the collection of such data.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access, rectification, or erasure of your data.
Restriction on processing or objection to how your data is used.
Data portability, allowing you to transfer your data to another controller.
The right not to be subject to automated decision-making or profiling.
The ability to withdraw consent at any time (if applicable).

To exercise these rights or for data-related queries, please contact our Privacy Team using the details provided below. We will respond within a reasonable timeframe in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

Email: [email protected]
Postal Mail: [Address] (Please note that providing physical mail addresses is optional)